If you need help with or are experiencing problems while creating a Metrocandy.com shopper account, logging into the system, adding items to your cart or checking out an order, please email our webmaster for a prompt solution.

If you experience any technical difficulty (including errors) while using this site or if you have questions about shopping security or other technical issues please email our webmaster and include the text of any error messages you recieved and a detailed description of what you were doing at the time of the error. Please include the following information:

The Computer & Operating System you are using
(PC Windows 95/98/2000, MAC G2, etc...)

The Browser & Browser Version you are using
(IE v5.0, Netscape v4.7, etc...)

The Type of Connection to the internet you are using
(56k Modem, DSL, T1, etc...)

Use this email address for general questions about our company, location, shipping your order, product returns, and refund policies. Click here for information about our Privacy Policy